Podium claims that they are the ultimate messaging platform where dealers can generate reviews, connect with website visitors, collect payments, and more – all through text.
Podium helps the dealer shrink down their online toolset, creating efficiency and reducing cost. They are effectively acting as the 1) website chat provider, 2) messaging tool, 3) reputation solution, and 4) they facilitate the service process through messaging.
They allow the dealer to own messaging as a channel by consolidating all messaging into one inbox and use it to quickly facilitate the consumer’s journey.
